7.1 From Policies &
Procedures:Product Return:
MAX offers a 30-day money-back
product satisfaction guarantee (less shipping charges fees) to all
Customers and Associates. If for any reason a Customer or
Associate is dissatisfied with any MAX product, he or she may
return the un-used portion of the product to MAX for a full refund
(less shipping charges) within 30 days of the date of purchase.
Following the 30 day period, returned items must be in Resalable
condition and will be subject to an additional 10% restocking
fee. This product satisfaction guarantee applies only to MAX
products and does not apply to starter kits or sallies aids
purchased by Associates. Those items are not returnable except as
provided in Section 7.3 below